Smithonvoip intervista Nick Galea, CEO e founder di 3CX, l’azienda che sviluppa e commercializza un IP PBX software per Windows, avendo come target le PMI. Interessante la sua posizione sulle soluzioni closed source vs open source.

Nick, Mobile VoIP was one sector of the industry that really took off in 2008, what sector(s) do you think will take off or see tremendous growth in 2009?

Mobile VoIP is on its early stages. I think that there is still a lot of growth in Mobile VoIP, as well as, the whole VoIP industry. I believe that we will see a continued increase in small to medium sized businesses deploying VoIP to save on call costs, administration costs and to increase productivity.

There has never been a better time to do this.

So who are the VoIP companies serving the SMB to watch over the next six to twelve months? Who will have the hottest products and / or will be releasing the most innovative or game-changing services?

Definitely companies developing pure software-based PBXs. We are in the best position to continue to innovate and deliver new functionality to customers – which is what will drive the move to VoIP. In my opinion, we will see a move to software-based as opposed to appliance-based.

Speaking of revolutions, with the number of open source telephony platforms continuing to grow each month it seems, will open source telephony continue to grow in importance and prominence during 2009?

The total cost of ownership for open source telephony is much higher compared to closed source solutions. As VoIP moves into mainstream, we are seeing a strong increase of closed source deployments as opposed to open source.

We will be seeing a lot of consolidation in the market. There are literally hundreds of companies re-packaging Asterisk under their own brand; but without having the underlying knowledge of the system. The majority of these will not survive. The VoIP PBX market will consolidate around a much smaller number of companies which own and understand the technology they have, so that they can continue to innovate.

Via Nick Galea Interview | Smith On VoIP – VoIP Insights, Micro-Analysis and Speculation

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